JJ's (January '06) Tips in this issue:

1. Transformations and How To Turn Regrets Into Opportunities
2. Favorite Quotes
3. Tele-Coaching & Tele-Mentoring

Use the following tips as training tools.

Present this situation to your group and brainstorm solutions together, or submit your own situation question to be answered in an upcoming newsletter.


Since we are over a week into January now, how are you doing on your resolutions and good intentions?

Are you ready for a transformation in 2006... personally... in your business... or both? Have you thought to turn your regrets into opportunities?

A speaker and trainer friend of mine sent these ideas in his newsletters last week, and since I thought they would be beneficial to you too, I received permission to reprint them.


Transformations and How To Turn Regrets Into Opportunities

It's time to take inventory. What worked for you and what didn't work for you throughout 2005?

When you think about last year what are the things you regret not doing?
Will you also regret not doing these things in 2006?

The best way to turn regrets into opportunities is to set them up as personal goals. It's always worked for me and I'm sure it can work for you.

For example, write down five things you regret not doing last year. With this in mind, create another list. What are the five things you'd like to accomplish in 2006 personally and professionally?

Putting your list on paper is very important. You see, most people don't do this and it's the biggest reason why 92.5% of all New Year's resolutions never get done. 92.5% of all New Year's resolutions become individual regrets. That's no way to start the New year, especially if you're in sales.

There's a little space in your mind and it's called - imagination. Everyone has one but so few people engage it.

The more vivid you can imagine yourself achieving something, the more likely you will be able to achieve it. Pretty simple stuff huh?

If you can't see yourself (clearly) doing something, why in the world would you expect to achieve it. The plain truth is if you can't see it, you won't do it.

It all starts with you. Crank up your imagination! The world is waiting for you to claim your share of the available abundance.

It's not so easy to imagine yourself being very successful and wealthy. It's even more difficult trying to imagine a new life for you and your family.

Ralph Waldo Emerson once said, "Everyone has an inner voice that speaks to him, but very few people listen to it." I'm paraphrasing this based on my memory of it from 20 years ago. After reading that quote 75 times I began listening to what my inner voice was saying.

I turned my life upside down. I walked away from a six-figure income, a big job, a corner office, a big bonus, a company car, stock options, and at the time, all the security that came with a corporate job.

The decision to leave my job and start my sales training company was the most courageous decision I ever made - including the decision to volunteer to go to Vietnam.

It doesn't take courage to fire up your imagination. It takes courage to live the life you imagine. You and I are here only temporarily. Why not make the most of it?

Dream big!
Imagine vividly!

Establish goals that will light the way for the life you deserve to live.

The only acceptable place you'll find people with no problems and no goals is a cemetery.

Some people die early (mentally and attitudinally) and get buried later.

Take hold of your life. Grab the wheel. Establish goals to eliminate future regrets.

I don't think it's the person with the most toys who wins.

I believe it's the person who dies with the fewest regrets.

You have my best wishes for a healthy, happy, and deliriously successful 2006.

Let me propose a new paradigm for you. It's called personal transformation which means the process of changing. It also means to convert, transmute, metamorphose, transfigure, modify, permutate, mold, reconstruct, remodel, make over, and do over - you get the picture.

Hey - it's your life. If you don't like something about it - change it. Don't think about it, just do it.

The alternative is being staid, which means to be sedate, steady, settled, and resisting change.

If you make the right choices, 2006 will be your best year ever.

The choices you make can be transformational or they can be the steady-eddy kind.

It's up to you!

Here's what some of the best minds ever had to say about - transformation.

"The distance isn't important; it is only the first step that is difficult."
- Marquise Du Deffand

"Be not afraid of growing slowly, be only afraid of standing still."
- Chinese Proverb

"There is always room at the top."
- Daniel Webster

"We often discover what will do, by finding out what will not do; and probably he who never made a mistake never made a discovery."
- Samuel Smiles

Let's go sell something . . .

Jim Meisenheimer publishes The No-Brainer Selling Tips Newsletter, a fresh and high content newsletter dedicated to helping you grow your business and multiply your income.

Use this link to sign-up for Jim's F-R-E-E No-Brainer Selling Tips Newsletter and to get your copy of his Special Report titled, "The 12 Dumbest Things Salespeople Do."


Thanks Jim and I second what you said so well, "You have my best wishes for a healthy, happy, and deliriously successful 2006."


Jay Michlin passed on this bit of trivia and motivation:

The custom of singing "Auld Lang Syne" at midnight on New Year's Eve originated in the British Isles around the end of the 18th century, when it was common to end all parties with the song, usually with celebrants joining hands in a circle.

This song was especially popular in Scotland, because the melody stemmed from a traditional Scottish folk tune, and the plaintive lyrics are generally credited to Scotland's national folk poet, Robert Burns. "Auld
Lang Syne" translates to "old long since," meaning the good old days.


May you have:
Enough success to keep you eager,
Enough failure to keep you humble,
Enough joy to share with others,
Enough trials to keep you strong,
Enough hope to keep you happy,
Enough faith to banish depression,
Enough friends to give you comfort,
Enough determination to make each day a better day than yesterday.
- Author Unknown



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Have you had an Evaluation of Your Environment lately so you could receive suggestions on improving it? (It's like the doctor's check up, you often don't know you need it, until after you've had it.)



JJ Lauderbaugh, CMC
408 445-1590 or 800 500-9656, 1716 Husted Ave., San Jose, CA 95124.

JJ works with companies that want to give exceptional customer service to increase sales, and with Directors and Call Center/Help Desk Managers who want to improve human performance.

She's an international speaker, trainer, facilitator and certified management consultant (CMC) on customer service management, specializing in performance improvement, call centers, up/cross selling and outbound

For training resources, free articles, tips and streaming video, go to our web site at


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JJ Lauderbaugh, CMC, Lauderbaugh & Associates, Inc., 2005. Reprinted with permission from JJ's Tips, a monthly internet newsletter. For your own personal subscription:

E - mail jj@jjlauderbaugh.com


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