JJ's (Nov '08) Tips in this issue:
1. Attitude of Gratitude
Use the following tips as training tools.
Present this situation to your group and brainstorm solutions together, or submit your own situation question to be answered in an upcoming newsletter.
Do you have an attitude of gratitude today? If not, regardless of your
Twice this week I was thanked for the help I had given to two women in my life. One was my daughter Stacy, who called just to thank me for being supportive and always available to talk to her about work or personal things through the years.
The other expression of gratitude was from Rena, who is a close friend I've known since Stacy was two years old. We were in a young junior women's club together and at that time I was a fashion coordinator for a large department store putting on fashion shows. Rena was one of the club models I trained to model in the shows year after year.
Recently she was touched by a note of encouragement that I had written to her after her husband passed away. It triggered her attitude of gratitude back to how much my training and praise had boosted her confidence and self esteem then and throughout the many years since.
Their gratitude made both of us smile and feel happier that day. Many
For Thanksgiving, I planned to write about gratitude and keeping
Here is part of the article:
GIVING THANKS, GETTING GRATEFUL
Studies show that when we are more appreciative and grateful to be alive, we age more gracefully, says San Francisco-based author M. J. Ryan, who has penned books like Attitudes of Gratitude and Giving Thanks. "It activates a part of the brain that floods the body with the feel good hormones.
When we think negative thoughts, we activate the stress hormones that
Need more help figuring out how to be more thankful?
Give these a try........
1. Focus on what's right in your life instead of what's wrong.
2. Create visual or auditory reminders. Have a popup on your computer or have reminders sent to your cell phone (sign up for Wellevations, bits of motivation at Wellsphere.com).
3. Say "Thank you" to others as often as possible.
4. Especially when they're annoying or frustrating you, remember why you love your spouse, kids, and friends.
5. Compare well. When you find yourself envying someone, focus on what you do have that others don't.
6. Give thanks for your body. What can you appreciate about it right now?
7. When difficult things happen, ask yourself: What's right about this?
8. Look for the hidden blessing in challenges. How have you grown?
9. Imagine that this day is the first and last of your life. How would you
10. Practice daily. Write in a journal. Email with a "gratitude partner,"
Remember, the more you create a routine, the easier it will be to remember.
Adapted from Attitudes of Gratitude by M. J. Ryan, Conari Press, 1999.
Thanks for reading my newsletters, attending my seminars and letting me help you increase the quality of your work and life. Please give me a call when you need more in-depth help in your company.
"The price of greatness is responsibility."
"If you want children to keep their feet on the ground, put some responsibility on their shoulders."
"We are made wise not by the recollection of our past, but by the responsibility for our future."
DO YOU WANT TO IMPROVE in an area? Service? Sales?
EVALUATION OF YOUR ENVIRONMENT
Have you had an Evaluation of Your Environment lately so you could receive suggestions on improving it? (It's like the doctor's check up, you often don't know you need it, until after you've had it.)
JJ Lauderbaugh, CMC
JJ works with companies that want to give exceptional customer service to increase sales,
and with Directors and Call Center/Help Desk Managers who want to improve human
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