JJ's (May 2012) Tips in this issue:

1. Taking A Break
2. JJ's Favorite Quotes
3. Tele-Coaching & Tele-Mentoring

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Use the following tips as training tools.

Present this situation to your group and brainstorm solutions together, or submit your own situation question to be answered in an upcoming newsletter.

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SITUATION QUESTION:
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When was the last time you took a real vacation from work or your daily routine? Was it just a long weekend or a full week or two? Do you take at least a 10-minute break morning and afternoon and a full hour lunch every day?

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SOLUTIONS:
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If your answers reveal that you don't take a week off a year and you don't typically take breaks and an hour for lunch, you are not taking care of yourself. You're full of excuses on why you don't treat yourself to these breaks. The reality is -- you are short changing your health and well being! You are probably overly stressed and heading for burnout!

It was stated In the USA Today newspaper last week that Americans, in general, were less likely to take vacations today than people in other countries. It said that many felt too overwhelmed with work when they returned from vacation so they avoided taking them.

For the last two weeks my husband and I were on vacation visiting the beautiful red rock Saint George, Utah area and the glittering Las Vegas, Nevada strip. We hiked the red rock mountains with friends and later met up with our two daughters in Las Vegas to celebrate a special birthday. Then we finished our trip with a 4-day Memorial Day dance event in Fresno, California with swing and country dance friends. We danced all day and night into morning, ate food we seldom eat (ice cream, cake and pizza) and enjoyed our annual extended dance party.

Yes, we were tired when we returned and things were piling up waiting for our return, but we succeeded in changing our scenery, doing things we didn't usually do and enjoying life a lot more.

Life is good! Our long break made us appreciate and be thankful for our health, our relationships and the life we live! Now we're eager to get back to our usual routine.

Many years ago when I was first starting my speaking career I would listen to audio tapes of well known speakers. I can still remember one that talked about giving yourself a break, a vacation, a chance to change your scenery, to recharge your spirit. He talked about a fishing trip where he sat in a boat with his fishing pole in hand waiting for the fish to bite. He said it was there he solved some of his greatest problems and challenges. After those vacations and long breaks, he was able to change his perspective on most everything.

Give yourself a chance to relax, recharge, and change your perspective too. You'll be more productive, healthy, and thankful!

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JJ's FAVORITE QUOTES:
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"There is never enough time to do everything, but there is always enough
time to do the most important thing."
~ Brian Tracy

"Whatever you can do, or dream you can, begin it. Boldness has genius,
power and magic in it."
~ Johann Wolfgang von Goethe / German poet & novelist

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Tele-COACHING & Tele-MENTORING
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DO YOU WANT TO IMPROVE in an area? Service? Sales?

* Motivation and growth of your people?
* Dealing with irate internal or external customers?
* Leading and Coaching your staff?

TRY our one-on-one Tele-Mentoring (phone coaching service) that is available to business owners, executives, managers, supervisors and staff members.

Call for your FREE CONSULTATION now! 408 445-1590

EVALUATION OF YOUR ENVIRONMENT

Have you had an Evaluation of Your Environment lately so you could receive suggestions on improving it? (It's like the doctor's check up, you often don't know you need it, until after you've had it.)

http://www.jjlauderbaugh.com/about.html

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ABOUT JJ:
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JJ Lauderbaugh, CMC
1716 Husted Ave.
San Jose, CA 95124
Phone 408 445-1590

JJ works with companies that want to give exceptional customer service to increase sales, and with Directors and Call Center/Help Desk Managers who want to improve human performance.

She's an international speaker, trainer, facilitator and certified management consultant (CMC) on customer service management, specializing in performance improvement, call centers, up/cross selling and outbound calling.

For training resources, free articles, tips and streaming video, go to our web site at:

http://www.JJLauderbaugh.com

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Copyright and Reprints:
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Reprint permission is granted when the following credit appears:

JJ Lauderbaugh, CMC, JJ Lauderbaugh & Associates, 2011. Reprinted with permission from JJ's Tips, a monthly internet newsletter. For your own personal subscription E-mail:

jj@jjlauderbaugh.com

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You can make a difference! Send your questions and comments as they are always welcome.

Thanks,

JJ