Tips From JJ: (Jan 16) What Are You Choosing?

What would you like to change this year? To put it another way, what are your happiness challenges?


This is traditionally a reflective time of the year when you notice what’s going well and what's challenging. As January gets into full swing without the festive activities, you notice the unstable weather and become more aware of your current challenges at home and work. It’s a time when you may feel you need some things to change. Now is the time to choose to change them.

As you think back over the last few years you realize the progress you’ve made. You feel proud of your accomplishments but you’re not where you want to be.

To get you there, you may want to read an article from my Newsletter Archives, Tips From JJ (Jan 2003) "Making Your Goals Reality.”

It describes a process I've used every January for the last twenty two years. I wouldn’t think of starting a year without it.

If you’re looking for a different set of guidelines to get you started, email me for an excellent article called, "Set Annual Goals to Achieve Results" written by the National Speakers Association president, Ruby Newell-Legner, CSP.


Making your new goals happen depends on whether you believe you can accomplish them. Your belief is simply thinking the same thoughts over and over, so if you choose to believe you can make them happen, change your thoughts about them! Then start visualizing the results! Your mind is powerful!

When you hear yourself say, I need to change something, immediately stop and reword it to, I choose to change something, and you'll feel the difference.

My daughter and I were discussing this word choice subject yesterday and today she brought a small decorative sign to me as a gift. It read, “TODAY I Choose Happiness.”

It’s up to you to set you goals, change your thoughts and choose your happiness.


“If you believe you can, and believe it strongly enough, you will be amazed at what you can do."
~ Nido R. Qubein

“People who soar are those who refuse to sit back and wish things would change.”
~ Charles Swindoll

“You’re as happy as you make up your mind to be."
~ Abraham Lincoln


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Have you had an Evaluation of Your Environment lately so you could receive suggestions on improving it? (It's like the doctor's check up, you often don't know you need it, until after you've had it.)


JJ Lauderbaugh, CMC
1716 Husted Ave.
San Jose, CA 95124
Phone 408 445-1590

JJ works with companies that want to give exceptional customer service to increase sales, and with Directors and Call Center/Help Desk Managers who want to improve human performance.

She's an international speaker, trainer, facilitator and certified management consultant (CMC) on customer service management, specializing in performance improvement, call centers, up/cross selling and outbound calling.

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Reprinted with permission from JJ's Tips, a monthly internet newsletter.
JJ Lauderbaugh, CMC, JJ Lauderbaugh & Associates, 2016
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