Tips From JJ (Feb ’16) JJ’s Live Webinar

I am pleased to inform you of an upcoming live webinar at which I will be speaking. I think this program will be of particular interest to you and I would like to personally invite you to attend. As my guest, you are eligible for 50% off the registration fee!

How to Successfully Interview, Hire and Retain Your Next CSRs
April 20, 2016
1:00PM EST - 2:00PM EST

Please see the attached marketing publication for more details.

Register online:
http://www.lorman.com/397441?discount_code=K2656403&p=15999
Call: 866-352-9539
Discount code: K2656403
Priority code: 15999

I look forward to having you in attendance and providing you with the latest information on this topic!

Sincerely,

JJ

Reprint permission is granted when the following credit appears:

JJ Lauderbaugh, CMC, JJ Lauderbaugh & Associates, 2016 Reprinted with permission from JJ's Tips, a monthly Internet newsletter. For your own personal subscription, email jj@jjlauderbaugh.com.

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REFERRALS Requested: Please pass this newsletter on to friends and colleagues who would also benefit from it. If you want to unsubscribe, reply Unsubscribe on the subject line. Our database is "never-sold or shared".

You can make a difference! Send your questions and comments as they are
always welcome. Thanks, JJ

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Tele-COACHING & Tele-MENTORING
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DO YOU WANT TO IMPROVE in an area? Service? Sales?

* Motivation and growth of your people?
* Dealing with irate internal or external customers?
* Leading and Coaching your staff?

TRY our one-on-one Tele-Mentoring (phone coaching service) that is available to business owners, executives, managers, supervisors and staff members.

Call for your FREE CONSULTATION now
408 445-1590

EVALUATION OF YOUR ENVIRONMENT

Have you had an Evaluation of Your Environment lately so you could receive suggestions on improving it? (It's like the doctor's check up, you often don't know you need it, until after you've had it.)

http://www.jjlauderbaugh.com/about.html

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ABOUT JJ:
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JJ Lauderbaugh, CMC
1716 Husted Ave.
San Jose, CA 95124
Phone 408 445-1590

JJ works with companies that want to give exceptional customer service to increase sales, and with Directors and Call Center/Help Desk Managers who want to improve human performance.

She's an international speaker, trainer, facilitator and certified management consultant (CMC) on customer service management, specializing in performance improvement, call centers, up/cross selling and outbound calling.

For training resources, free articles, tips and streaming video, go to our web site at:

http://www.JJLauderbaugh.com

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Copyright and Reprints:
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Reprint permission is granted when the following credit appears:

Reprinted with permission from JJ's Tips, a monthly internet newsletter.
JJ Lauderbaugh, CMC, JJ Lauderbaugh & Associates, 2016
For your own personal subscription E-mail:

jj@jjlauderbaugh.com

REFERRALS Requested: Please pass this newsletter on to friends and colleagues who would also benefit from it. If you want to unsubscribe, reply Unsubscribe on the subject line. Our database is "never-sold or shared."

You can make a difference! Send your questions and comments as they are always welcome.

Thanks,

JJ