JJ's (Feb 2017) Tips in this issue:

1. Being Awesome
2. JJ's Favorite Quotes
3. Tele-Coaching & Tele-Mentoring


Use the following tips as training tools.

Present this situation to your group and brainstorm solutions together, or submit your own situation question to be answered in an upcoming newsletter.


What does it take to be awesome? Who do you think is awesome? What makes you feel you’ve experienced something awesome or extraordinary?


You are awesome when you’re being your best at what you do. It’s how you communicate to others and make them stop to listen. It’s usually when you’re inspired and enthusiastic about what you’re saying or doing.

It’s contagious and people want to feel what you’re feeling! It’s the spark that charismatic people have. It’s a feel-good feeling transferred from one person to another.

Everyone has the potential to be awesome, to be inspiring, to influence others in a positive direction.

Too many times the weight of the world events, tough times, bad weather and struggles cause us to talk more about what's going wrong than what’s going right. Then more things go wrong and cause additional stress.

What you dwell is what you get! It’s the Law of Attraction at work!

To turn your world around, dwell on what you want and you’ll attract more of it! Then you’ll talk about what you’re expecting and become inspired to take action to turn things around. That newly found inspiration can bring out your awesomeness!

To be awesome is to show genuine caring and love for those with which you come in contact…customers, friends, family! They’ll feel the difference in you and will want the feeling you’re giving them. You’ll notice their smiles and positive interest in what you’re saying.

The month of February is the love month with Valentine’s Day celebrations, so keep the love flowing by thinking and talking about what you want and not what you don’t want! It’ll make a huge difference in how you influence others and what you attract to have an awesome life!


"Optimism is a stronger motivator than insecurity. You are awesome… just the way you are.

When you feel good about who you are, you are more likely to help others see the best of themselves."
~ Sally Hogshead, How to Fascinate


DO YOU WANT TO IMPROVE in an area? Service? Sales?

* Motivation and growth of your people?
* Dealing with irate internal or external customers?
* Leading and Coaching your staff?

TRY our one-on-one Tele-Mentoring (phone coaching service) that is available to business owners, executives, managers, supervisors and staff members.

Call for your FREE CONSULTATION now
408 445-1590


Have you had an Evaluation of Your Environment lately so you could receive suggestions on improving it? (It's like the doctor's check up, you often don't know you need it, until after you've had it.)



JJ Lauderbaugh, CMC
1716 Husted Ave.
San Jose, CA 95124
Phone 408 445-1590

JJ works with companies that want to give exceptional customer service to increase sales, and with Directors and Call Center/Help Desk Managers who want to improve human performance.

She's an international speaker, trainer, facilitator and certified management consultant (CMC) on customer service management, specializing in performance improvement, call centers, up/cross selling and outbound calling.

For training resources, free articles, tips and streaming video, go to our web site at:


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Reprinted with permission from JJ's Tips, a monthly internet newsletter.
JJ Lauderbaugh, CMC, JJ Lauderbaugh & Associates, 2017
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