JJ's (May 2017) Tips in this issue:

1. Eliminating Struggle
2. JJ's Favorite Quotes
3. Tele-Coaching & Tele-Mentoring

Use the following tips as training tools.

Present this situation to your group and brainstorm solutions together, or submit your own situation question to be answered in an upcoming newsletter.


Do you think a person has to struggle to accomplish their personal or work goals?


If you feel you're always swimming upstream and it's a major struggle to accomplish the goals you've set, step back and look at what's holding your back. These are mental blocks to your success. Are you afraid you won’t have the expertise that's needed? Are you afraid your goal is unattainable? Are you afraid you won’t have enough time? Are you afraid you'll be judged? These fears are blocks or excuses that you're setting up for yourself.

It doesn’t matter why you have these blocks or how these fears originated. Write them down and notice how they’re sabotaging your projects and goals.

You may procrastinate and work on non-priority things because they're visible and more enjoyable to do. Clear them from your workspace. Mark your calendar to attend to them later. This is also called clutter. If you always see the clutter of things to do, you'll waste time doing them instead of your priority projects.

List the main priorities of what you want to accomplish each day after you've broken your projects down into smaller, doable tasks. Then put your blinders on (so to speak) and do what's in front of you. Override your fears and go with the flow of the work to be done.

Many of my clients and friends have found themselves unemployed at times. They've struggled to find a comparable position for months, and their fears have contributed to major struggles for them.

Example: A colleague found herself unemployed for eight months and she finally stopped trying to find a job in the area in which she had worked and lived. Finally, she considered interviewing in other nearby states and relocating. To her amazement, she was hired by an organization that allowed her to do the job she loved to do in her area of expertise. They were thrilled to have her join them and was willing to give her more benefits and much better working conditions than she'd ever experienced. They even paid for her move and gave her the time to do it in a comfortable, non-stressful way. I said to her, “You've been swimming upstream trying to stay in this area for your work and now you're going with the flow! You're on your way! Enjoy the journey!”

You need to be willing to let your work and personal goals be altered as they progress. Be open to new ways of doing the same old thing. Surrender to new possibilities and you'll be amazed at the serendipity situations that occur. It will seem magical! With this new attitude, you'll surprise yourself and attract different ways to reach your goals.

Learn to go with the flow. It's been said that running water does not run backward, so look ahead, not backward. Meredith Vieira, former co-host of the View, co-host of the Today show and host of the syndicated game show, Who Wants to Be a Millionaire was recently asked what her biggest regret was. She said, “I don’t believe in looking back. There’s nothing you can do about the past.” Look ahead to the possibility of new options.

When you swim upstream against the flow, you’ll also feel as though you're on a treadmill or trying to fit a round peg in a square hole.

Open your mind and practice possibility thinking, because what you think about and talk about, you will bring about. Be thankful for what you've accomplished. And in advance, be thankful for what you want to accomplish, but be open to new ways of getting there.

Change your beliefs about what's possible. Eliminate the clutter and fear (excuses). Notice what keeps coming into your thoughts. Heed those thoughts as they may be your path of least resistance and in the flow to your success. Instead of struggling against the stream (upstream), find a way to go with the flow (downstream)! All your goals and desires are downstream. Stop sabotaging your success with unfounded thoughts and fears!

Enjoy your new journey!


“One-half of knowing what you want is knowing what you must give up before you get it."
- Sidney Howard

“Enthusiasm releases the drive to carry you over obstacles and adds significance to all you do.”
- Norman Vincent Peal


DO YOU WANT TO IMPROVE in an area? Service? Sales?

* Motivation and growth of your people?
* Dealing with irate internal or external customers?
* Leading and Coaching your staff?

TRY our one-on-one Tele-Mentoring (phone coaching service) that is available to business owners, executives, managers, supervisors and staff members.

Call for your FREE CONSULTATION now
408 445-1590


Have you had an Evaluation of Your Environment lately so you could receive suggestions on improving it? (It's like the doctor's check up, you often don't know you need it, until after you've had it.)



JJ Lauderbaugh, CMC
1716 Husted Ave.
San Jose, CA 95124
Phone 408 445-1590

JJ works with companies that want to give exceptional customer service to increase sales, and with Directors and Call Center/Help Desk Managers who want to improve human performance.

She's an international speaker, trainer, facilitator and certified management consultant (CMC) on customer service management, specializing in performance improvement, call centers, up/cross selling and outbound calling.

For training resources, free articles, tips and streaming video, go to our web site at:


Copyright and Reprints:

Reprint permission is granted when the following credit appears:

Reprinted with permission from JJ's Tips, a monthly internet newsletter.
JJ Lauderbaugh, CMC, JJ Lauderbaugh & Associates, 2017
For your own personal subscription E-mail:


REFERRALS Requested: Please pass this newsletter on to friends and colleagues who would also benefit from it. If you want to unsubscribe, reply Unsubscribe on the subject line. Our database is "never-sold or shared."

You can make a difference! Send your questions and comments as they are always welcome.