JJ's (Oct '19) Tips in this issue: 200th newsletter

1. Need More Energy?
2. JJ’s Favorite Quotes
3. Tele-Coaching, Mentoring, Training

Use the following tips as training tools.

Present this situation to your group and brainstorm solutions together, or submit your own situation question to be answered in an upcoming newsletter.


With all you have on your plate with work, family, social invitations, holiday fun, do you run out of energy at times? What do you do to renew your energy?


My husband and I have a number of different groups we socialize with and we even planned our October Maui vacation around a Barn Dance and an annual Halloween party we didn’t want to miss. Even then, we missed two other events we would like to have attended.

On returning from our two weeks in Maui, we discovered we had three other Halloween party invitations waiting for us. Of course we wanted to go, but we were feeling low energy from our travels and there was so much catch up to do too.

The situation reminded me of something I learned in a Kaiser Pain Management program I attended some years ago. It was, Plan, Prioritize and Pace (three P’s). So that’s what we did.

We looked at the time frame involved and planned what was doable. Then we prioritized work and home priorities with more flexibility on the social events. We recognized immediately that pacing was critical to help us restore our energy. That meant not trying to do more than three things in one day, doing high-energy activities followed with low-energy ones for rest, and watching how we felt to stop for breaks. And most important was getting extra sleep so our bodies could go through the nightly healing process and recharge.

This process has helped us meet our obligations and enjoy the season without becoming overwhelmed.

It’s Halloween this week….. followed by the holidays, so remember to….Plan, Prioritize and Pace yourself so you can enjoy every minute!


Happy Halloween!


"Formulate and stamp indelibly on your mind a mental picture of yourself as succeeding. Hold this picture tenaciously. Never permit it to fade. Your mind will seek to develop the picture…Do not build up obstacles in your imagination."
~ Norman Vincent Peale


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Have you had an Evaluation of Your Environment lately so you could receive suggestions on improving it? (It's like the doctor's check up, you often don't know you need it, until after you've had it.)



JJ Lauderbaugh, CMC
1716 Husted Ave.
San Jose, CA 95124
Phone 408 445-1590

JJ works with companies that want to give exceptional customer service to increase sales, and with Directors and Call Center/Help Desk Managers who want to improve human performance.

She's an international speaker, trainer, facilitator and certified management consultant (CMC) on customer service management, specializing in performance improvement, call centers, up/cross selling and outbound calling.

For training resources, free articles, tips and streaming video, go to our web site at:


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Reprinted with permission from JJ's Tips, a monthly internet newsletter.
JJ Lauderbaugh, CMC, JJ Lauderbaugh & Associates, 2019
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