JJ's (May 2020) Tips in this issue:

1. Pivot to Prosperity Virtual Program! May 20, 2020
2. JJ's Favorite Quotes
3. Tele-Coaching & Tele-Mentoring

Use the following tips as training tools.

Present this situation to your group and brainstorm solutions together, or submit your own situation question to be answered in an upcoming newsletter.


What are your thoughts on what the new normal will be like as you transition from shelter in place to less restrictive stages through this year? Has the COVID-19 pandemic stopped you in your tracks? Have you been confused about what to do now in your business?


Here’s a solution I highly recommend! It’s a virtual program called, Pivot to Prosperity! May 20, 2020.

I talked to speaker colleague Stacy Weber this morning about this new program she originated for these unusual times.

Pivot to Prosperity is a 2-hour virtual workshop and mastermind program.

You will learn the four steps to stabilize, shift and take action for your business success now. You’ll leave the workshop with a powerful pivot plan of action!

For more information, click on the attachment or https://pivottoprosperity.eventbrite.com

Or put in your browser, pivottoprosperity.Eventbrite.com..

Pass this information on to others who might be struggling with their businesses too. This is an inexpensive way to help others learn what to do NOW in their business!

We’re all in this together, and Stacy Weber’s workshop program could be what they need mentally and professionally!


"Formulate and stamp indelibly on your mind a mental picture of yourself as succeeding. Hold this picture tenaciously. Never permit it to fade. Your mind will seek to develop the picture…Do not build up obstacles in your imagination."

~ Norman Vincent Peale

“Change doesn’t take COURAGE, it takes CLARITY.”

~Sam Horn


DO YOU WANT TO IMPROVE in an area? Service? Sales?

* Motivation and growth of your people?
* Dealing with irate internal or external customers?
* Leading and Coaching your staff?

TRY our one-on-one Tele-Mentoring (phone coaching service) that is available to business owners, executives, managers, supervisors and staff members.

Call for your FREE CONSULTATION now
408 445-1590


Have you had an Evaluation of Your Environment lately so you could receive suggestions on improving it? (It's like the doctor's check up, you often don't know you need it, until after you've had it.)



JJ Lauderbaugh, CMC
1716 Husted Ave.
San Jose, CA 95124
Phone 408 445-1590

JJ works with companies that want to give exceptional customer service to increase sales, and with Directors and Call Center/Help Desk Managers who want to improve human performance.

She's an international speaker, trainer, facilitator and certified management consultant (CMC) on customer service management, specializing in performance improvement, call centers, up/cross selling and outbound calling.

For training resources, free articles, tips and streaming video, go to our web site at:


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Reprinted with permission from JJ's Tips, a monthly internet newsletter.
JJ Lauderbaugh, CMC, JJ Lauderbaugh & Associates, 2020
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