1. Giving Thanks with a Grateful Heart
2. JJ's Favorite Quotes
3. Tele-Coaching & Tele-Mentoring

Use the following tips as training tools.

Present this situation to your group and brainstorm solutions together, or submit your own situation question to be answered in an upcoming newsletter.

SITUATION QUESTION:

As we approach Thanksgiving next week, what are you doing to keep yourself and others safe from the COVID-19 pandemic we’ve been experiencing all year? How will you adjust to the newly imposed restrictions during the upcoming holidays?

SOLUTIONS:

Life isn’t always fair! People around the world have experienced hardships and deaths as never before in their lifetimes! In this last week alone, Americans were making plans for Thanksgiving and Christmas celebrations with loved ones when even stricter restrictions were mandated. So lots of celebrations have been scaled back to immediate family members living together and perhaps a Zoom call with the others who usually attend.

This saying came up on Facebook this morning. “When you can’t control what’s happening, challenge yourself to control the way you are responding to what’s happening. That’s where the power is.”@inner.bliss

So here are some suggestions on how to deal with Thanksgiving 2020!

Remember, as the American Heart Association says, “A grateful heart is a happy heart.” It’s time to look at all the things you do have, a job, home, income, health, loved ones who are still alive and healthy, vaccines coming soon, etc. This could be a great time to make a list of those things.

Since you’re probably now planning smaller celebrations, you’ll have extra time to practice a little Radical Gratitude! Follow your thankful heart and write an email, text or letter to the loved ones who won’t be attending because of the pandemic. Express how you’re missing them and how grateful you are that they are in your life!

This is also a great time to reach out to people in your family or circle of friends who have been estranged or at odds with you for whatever reason. It will build a bridge for future happiness. Some of my students have told me heartwarming stories of wonderful results after doing this.

What and who are you thankful for this Thanksgiving? How can you make a difference by showing your gratitude for and to them? You’ll be glad you did!

HAPPY GOBBLE, GOBBLE DAY!

JJ's FAVORITE QUOTES:

It's Not What Happens to You, It's What You Do About it.

~ W Mitchell

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ABOUT JJ:
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JJ Lauderbaugh, CMC
1716 Husted Ave.
San Jose, CA 95124
Phone 408 445-1590

JJ works with companies that want to give exceptional customer service to increase sales, and with Directors and Call Center/Help Desk Managers who want to improve human performance.

She's an international speaker, trainer, facilitator and certified management consultant (CMC) on customer service management, specializing in performance improvement, call centers, up/cross selling and outbound calling.

For training resources, free articles, tips and streaming video, go to our web site at:

http://www.JJLauderbaugh.com

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Reprinted with permission from JJ's Tips, a monthly internet newsletter.
JJ Lauderbaugh, CMC, JJ Lauderbaugh & Associates, 2020
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Thanks,

JJ